The behavioural change seminar I attended in March was 2 days well spent. We covered and experienced first hand, new ways of talking to clients, how we approach their potential problems, issues they experience, and how best to help an individual to switch their mindset and take on a new thinking perspective. Not only that, but we learned how to really listen to someone, how to use the information we are given and enable them to see a more positive and enlightening way to go about their desired change. Gary delivers the course in a relaxed, friendly and encouraging way, that inspires and leaves you with some new skills. Thank you, I will be back to learn more.